Terms of Service

1. Acceptance of Terms

By accessing this website or submitting any inquiry to Genesis Collision Center ("Company," "we," "us"), located at 1158 E 12th St, Los Angeles, CA 90021, you agree to these Terms. If you do not agree, please do not use this website.

2. Services Provided

Genesis Collision Center provides automotive collision repair, paint, frame straightening, dent removal, oil change, towing, and related services. All estimates provided via this website or WhatsApp are non-binding until a written repair authorization is signed at our facility.

3. Estimates & Pricing

Free estimates provided online or by phone are preliminary and subject to change upon physical inspection. Final pricing is determined after in-person assessment. We are not liable for price discrepancies between preliminary estimates and final costs.

4. Repair Authorization

No repair work begins without your written authorization, consistent with California Business and Professions Code §9884.9 (Bureau of Automotive Repair). We will not exceed any agreed estimate without your prior written or verbal consent.

5. Insurance Claims

We assist customers with insurance claims as a courtesy. We make no guarantees regarding claim outcome, approval, or settlement amount. Final settlement is between you and your insurance carrier.

6. Storage Fees

Vehicles left on our premises beyond the agreed pickup date may be subject to storage fees. You will be notified in writing before any fees are applied.

7. Limitation of Liability

To the maximum extent permitted by California law, Genesis Collision Center shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

8. User Conduct

You agree not to use this website for unlawful purposes, submit false or misleading information, or interfere with the site's operation. Automated submissions and spam are prohibited.

9. Intellectual Property

All content on this website is the property of Genesis Collision Center and may not be reproduced without written permission.

10. Governing Law

These Terms are governed by California law. Disputes shall be resolved in the courts of Los Angeles County.

11. Changes

We may update these Terms at any time. Continued use of the website constitutes acceptance.

12. Contact

(213) 518-7653 · 1158 E 12th St, Los Angeles, CA 90021